Privacy Policy

1. Introduction
Welcome to Amanah Media Ltd ("we", "us", "our"). We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains how we handle personal information for our social media management services, with a specific focus on Instagram and TikTok platforms, while complying with the General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Client and Potential Client Information
We collect the following information through our inquiry form:

  • Full name

  • Email address

  • Social media handles

  • Business name

  • Communication history related to our services

2.2 Services Scope

Our services include:

  • Social Media Management

  • Social Media Strategy

  • Content Creation

  • Social Media Audit (primarily for Instagram and TikTok)

2.3 Website Visitor Information

  • IP address

  • Browser type

  • Visited pages

  • Time spent on site

  • Device information

  • Cookies and tracking technologies

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data based on the following legal grounds:

  • Consent: When you voluntarily provide information through our inquiry form

  • Contract Performance: To provide social media management services

  • Legitimate Business Interests: Improving our services, marketing communications

  • Legal Obligation: Compliance with applicable laws and regulations

4. How We Use Your Information

We use collected information to:

  • Provide social media management services

  • Communicate about our services

  • Respond to inquiries

  • Develop and improve our social media strategies

  • Send marketing communications (with your consent)

  • Comply with legal obligations

5. Information Sharing and International Transfers

5.1 Data Sharing

We may share your information with:

  • Legal authorities (when required)

5.2 Geographic Locations

Amanah Media Ltd operates from:

  • London, United Kingdom

  • Barcelona, Spain

  • Worldwide service provision

5.3 International Data Transfers

We ensure appropriate safeguards for any international data transfers, complying with GDPR requirements.

6. Third-Party Services

We use Calendly for scheduling discovery calls. Calendly has its own privacy policy, which applies to the booking process.

7. Data Security

We implement:

  • Encryption of sensitive data

  • Restricted access controls

  • Regular security audits

  • Secure data storage

  • Employee training on data protection

  • GDPR-compliant data handling procedures

8. Your Rights Under GDPR

You have the following rights:

  • Right to Access: Request a copy of your personal data

  • Right to Rectification: Correct inaccurate or incomplete information

  • Right to Erasure: Request deletion of your personal data

  • Right to Restrict Processing

  • Right to Data Portability

  • Right to Object to Processing

  • Right to Withdraw Consent

9. Cookies and Tracking

We use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Personalize content

  • Track marketing effectiveness

You can manage cookie preferences through your browser settings.

10. Data Retention

We retain personal information only as long as necessary:

  • For service provision

  • To meet legal requirements

  • For legitimate business purposes

Typically, we will retain your data for:

  • Active client relationships: Throughout the service period

  • Potential clients: Up to 2 years after last interaction

  • Marketing communications: Until you opt-out

11. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect children's information.

12. Contact for Privacy Matters

For any privacy-related questions or to exercise your rights, contact:

13. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through our website.

Last Updated: [26.11.2024]

Data Protection Authority If you believe we have not addressed your concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).