Privacy Policy

1. Introduction and Acceptance

1.1 About Amanah Media Ltd

Amanah Media Ltd ("we", "us", "our") provides social media management services specializing in Instagram and TikTok platforms. By engaging with our services, you ("Client", "you") agree to these Terms and Conditions.

1.2 Scope of Services

Our services include:

  • Social Media Management

  • Social Media Strategy Development

  • Content Creation

  • Social Media Audit

2. Service Engagement

2.1 Consultation and Proposal

  • Initial discovery calls are complimentary

  • A detailed service proposal will be provided after understanding your requirements

  • Proposals are valid for 30 days from the date of issue

2.2 Service Packages

  • We offer customized service packages

  • Pricing and deliverables will be explicitly outlined in the service proposal

  • Packages are tailored to individual client needs

3. Client Responsibilities

3.1 Account Access and Credentials

  • Clients must provide necessary social media account access

  • Login credentials must be securely shared

  • We maintain strict confidentiality of all provided credentials

  • Clients are responsible for protecting their account passwords

3.2 Content Approval

  • Clients must review and approve content before publication

  • We are not responsible for content published without explicit client approval

  • Clients bear full responsibility for the content's compliance with platform guidelines

3.3 Brand Guidelines

  • Clients must provide comprehensive brand guidelines

  • This includes:

    • Brand voice

    • Visual style

    • Messaging preferences

    • Target audience information

4. Intellectual Property

4.1 Content Ownership

  • Original content created by Amanah Media Ltd remains our intellectual property

  • Clients receive a license to use created content for specified purposes

  • Modification of our content requires written permission

4.2 Client-Provided Content

  • Clients warrant they have the right to use all provided content

  • Clients are responsible for obtaining necessary permissions and rights

5. Payment Terms

5.1 Pricing

  • Prices are quoted in GBP (British Pounds)

  • Taxes and additional fees will be clearly stated in the proposal

  • Prices are subject to change with written notice

5.2 Payment Schedule

  • Invoices will be issued monthly or as per agreed terms

  • Payment is due within 14 days of invoice date

  • Late payments incur a 5% monthly penalty

  • We reserve the right to suspend services for overdue accounts

5.3 Payment Methods

  • Bank transfer

  • Credit card

  • PayPal

  • Other methods as mutually agreed

6. Service Limitations

6.1 Performance Disclaimer

  • Social media results cannot be guaranteed

  • We provide strategic expertise and best practices

  • Actual performance depends on multiple factors

6.2 Platform Changes

  • We are not liable for changes in social media platform algorithms or policies

  • Services may be adjusted to accommodate platform updates

7. Confidentiality

7.1 Mutual Non-Disclosure

  • Both parties agree to maintain strict confidentiality

  • Sensitive information shared during service provision will not be disclosed

  • Confidentiality extends beyond the service period

8. Termination

8.2 Our Termination Rights

  • We reserve the right to terminate services for:

    • Repeated breach of terms

    • Non-payment

    • Inappropriate or illegal content requests

    • Violation of platform guidelines

9. Liability and Indemnification

9.1 Limitation of Liability

  • Our total liability is limited to the total amount paid for services

  • We are not liable for indirect, consequential, or punitive damages

9.2 Client Indemnification

  • Clients agree to indemnify us against claims arising from:

    • Provided content

    • Breach of these terms

    • Violations of platform guidelines

10. Dispute Resolution

10.1 Governing Law

  • These terms are governed by English law

  • Disputes will be resolved in London courts

10.2 Mediation

  • We encourage resolving disputes through amicable discussion

  • Formal mediation can be pursued before legal action

11. Modifications to Terms

11.1 Updates

  • We may update these terms periodically

  • Clients will be notified of significant changes

  • Continued use of services constitutes acceptance of new terms

12. Contact Information

For any questions regarding these terms:

Last Updated: [26.11.2024]

By engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.